Application Software for Insurance in the 1960s and Early 1970s

نویسندگان

  • JoAnne Yates
  • Martin Campbell-Kelly
چکیده

As Martin Campbell-Kelly [5] notes in his paper on this panel, data on the emergence of the software industry is sparse, and "In the absence of hard quantitative data, the best historical approach appears to be one based on case studies." While his paper provides case studies of specific software firms, this paper provides a different type of case study: a study of the emergence of application software, especially packaged software, from the point of view of one user industry, life insurance. From the first adoptions of Univacs and IBM 650s beginning in 1954/55 into the early 1960s, firms who bought or rented computers were faced with the formidable task of programming them. From the very beginning of insurance use of computers, programming time and costs, consistently underestimated, were a major part of the expense of installing computer systems. Early estimates ranged from one third to two thirds the cost of equipment rental [ 11 ]. The representative of one insurance company [30, p. 16] explained that many insurance firms turned to computers in response to a cost squeeze; yet, "This interest in using computers to perform many of the routine tasks of data processing, in turn, introduced a new factor into the price cost squeeze": "the tremendous costs being incurred by companies in the area of systems design and programming required to install computers to perform these various functions." He went on to claim that in many cases, companies "were pointing out that programming costs had far exceeded predictions, and the anticipated cost savings were not forthcoming." Initial attempts to reduce programming costs (for other user industries as well as insurance) came in the adoption of programming languages easier to use and more powerful than machine language, ultimately including COBOL for business programming [11, p. 235; 2, p. 364]. At the same time, hardware vendors were also providing increased support o all users in the form of programmed routines given

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تاریخ انتشار 1995